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Shipping & Returns

Shipping Policy

At Unicorn Baby and Kids, we're dedicated to delivering magic right to your doorstep. Here's what you need to know about our shipping policy:

  1. Shipping Rates: Enjoy affordable shipping rates tailored to the weight and destination of your order. Shipping charges will be calculated during checkout for your convenience.

  2. Processing Time: Your enchanted treasures will be lovingly prepared and shipped within 1-2 business days following payment confirmation. During busy periods, please allow for slightly extended processing times.

  3. Shipping Methods: Choose from a variety of trusted shipping carriers to whisk your order away. Select your preferred shipping method at checkout, including standard, expedited, or express options.

  4. Estimated Delivery Time: The magic of delivery awaits! Anticipate your order's arrival within 3-7 business days for domestic shipments. International deliveries may take a bit longer due to customs procedures.

  5. Order Tracking: Once your order takes flight, a magical shipping confirmation email will land in your inbox, complete with a tracking number. Use this enchanted number to follow your parcel's journey.

  6. Shipping Restrictions: Unicorn Baby and Kids currently spreads magic only within [Your Country]. Unfortunately, we're unable to deliver to PO boxes or APO/FPO addresses at this time.

  7. Shipping Delays: While we strive to keep our deliveries swift and timely, unforeseen circumstances like mystical weather or carrier spells may cause delays. Your patience and understanding are greatly appreciated during such times.

  8. Shipping Updates: For any questions or concerns regarding your order's whereabouts, our mystical customer service team is here to assist you. Reach out to us for updates and assistance whenever you need a sprinkle of magic.

Thank you for entrusting Unicorn Baby and Kids with your little one's wishes. We're honored to serve you and your family with enchanting products and stellar service!

Return & Exchange Policy

At Unicorn Baby and Kids, we want you to be delighted with every magical purchase. Here's our enchanted return and exchange policy:

  1. Returns: If for any reason you're not completely satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund. Items must be unused, in their original condition, and in the original packaging.

  2. Exchanges: Need a different size or color? We're happy to exchange your item for a different variant within 30 days of purchase. Simply contact us, and we'll guide you through the exchange process.

  3. Damaged or Defective Items: Should you receive a damaged or defective item, please let us know immediately. We'll gladly replace the item at no additional cost to you or issue a full refund.

  4. Return Shipping: While we strive to keep our deliveries swift and timely, unforeseen circumstances like mystical weather or carrier spells may cause delays. Your patience and understanding are greatly appreciated during such times.

  5. How to Initiate a Return or Exchange: To initiate a return or exchange, please contact our customer service team at [contact email or phone number]. Provide your order number and details of the item(s) you wish to return or exchange. Our team will guide you through the process and provide further instructions.

  6. Refund Processing: Once we receive your returned item(s) and verify their condition, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

  7. Final Sale Items: Please note that certain items, such as personalized or clearance items, may be marked as final sale and are not eligible for return or exchange unless they are damaged or defective.

  8. International Returns and Exchanges: For international returns and exchanges, please contact our customer service team for assistance. Additional shipping fees may apply.

Thank you for choosing Unicorn Baby and Kids for your magical shopping needs. We're committed to providing you with a delightful shopping experience from start to finish!

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